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Investment Simplified > Banking > Central Bank of India Customer Care Number
Banking

Central Bank of India Customer Care Number

Ashish Kumar
Ashish Kumar October 12, 2022 6 Min Read
Updated 2023/01/05 at 12:49 PM
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Customers of Central Bank of India can file complaints, submit queries or feedbacks in case of any concerns faced during banking related activities. For this, the bank offers a dedicated and highly-efficient Central Bank of India Customer Care team for its customers. Also, customers can connect to CBI customer care via number, SMS and email to get their queries resolved.

Contents
Central Bank of India Customer Care Number Balance EnquiryCentral Bank of India Customer Care Number for PMJDYCentral Bank of India Credit Card Customer CareCentral Bank of India Email ID Customer CareCentral Bank of India Internet Banking Customer CareCentral Bank of India Mobile Banking Customer CareCentral Bank of India UPI and BHIM App Customer CareCentral Bank of India Grievances Redressal SystemCentral Bank of India Customer Care- FAQs

Central Bank of India Customer Care Number Balance Enquiry

For all customer related services including account balance check, loans and advances, credit cards and debit cards and others, customers are provided with dedicated 24×7 customer care toll-free number to file queries and lodge complaints. The dedicated number is as follows:

1800-22-1911

Central Bank of India Customer Care Number for PMJDY

Central Bank of India customers falling under Pradhan Mantri Jan Dhan Yojana schemes are provided with a 24×7 customer care service. Any grievances related to PMJDY can be resolved by connecting to customer care executive at –

(Toll-Free Number)

1800-110-001

1800-180-1111

In any case if customer fails to address the grievances through calling customer care, they can write an email to the concerned department through a dedicated email Id provided by the bank. Customer are required to send an email from their registered email ID to fasten the redressal process. The email ID to do so is given below-

cmoper@centralbank.co.in

Central Bank of India Customer Care Number

Central Bank of India Credit Card Customer Care

Central Bank of India customer are offered credit cards to make transactions by swiping it or taking out cash from ATMs. Sometimes, cards may get lost due to theft or any fraudulent activities may get implemented. In order to raise concerns over CBI Credit cards, the bank offers Central Bank of India Credit Card customer care number to hotlist or block the cards.

The toll-free number for CBI Credit Card Customer Care is-

1800-22-1911

In case if your credit card is not working while making any online transactions or registration, there is another way to report your issue. You can make a call to the CBI customer care at the number given below-

022-49197320

For any failed transaction in ATM/POS/Online & Account debited requiring reversal, customers are provided with yet other number to raise a dispute. The following number to process the call is as follows-

022-49197313 / 15

Central Bank of India Email ID Customer Care

For better communication, other than calling to customer care, writing an email is also considered as widely accepted option. Central Bank of India has offered various mail IDs to escalate the issue and get your queries resolved.

Card Hotlisting /Card Not Workingcomplaints@centralbank.co.in
Card not working for online registration / transactiondebitcard@centralbank.co.in
cmcards@centralbank.co.in
For failed transaction in ATM/POS/Online & Account debited requiring reversalsmatmreversal@centralbank.co.in

Central Bank of India Internet Banking Customer Care

For smooth functioning of internet banking, CBI offers various modes to communicate with the Central Bank of India Customer Care to customers. Given below are different modes through which one can get connected with the CBI customer care-

 Queries

Email Address

Phone Number

For technical issues

cbsnethelp@centralbank.co.in

1800 22 1911

For Reversal/failed transactions

Bharat Bill Pay Transactions

mgrtbk_mobile@centralbank.co.in

Other Merchant Transactions

bmvb4982@centralbank.co.in

IMPS Transactions

Smtbk2@centralbank.co.in

Central Bank of India Mobile Banking Customer Care

Central Bank of India offers mobile application to view and make transactions directly from your phone i.e. iPhone or Android. In case you face any issue while making transactions through your mobile banking, you can directly reach out to customer care support. Here is the detail from lodging complain for your Central Bank of India Mobile Banking Customer Care:

For technical issues

mobilesupport@centralbank.co.in

1800 22 1911

For Reversal/failed transactions

Bharat Bill Pay Transactions

mgrtbk_mobile@centralbank.co.in

Other Merchant Transactions

bmvb4982@centralbank.co.in

IMPS Transactions

Smtbk2@centralbank.co.in

Central Bank of India UPI and BHIM App Customer Care

If you get stuck or face any difficulty while making payments through UPI or BHIM app, you ca connect to customer care through following ways-

For technical issues1800 22 1911upisupport@centralbank.co.in
For Reversal/failed transactions022-61648613smtbk2@centralbank.co.in

Central Bank of India Grievances Redressal System

In case you are unsatisfied or remain unanswered with the Central Bank of India customer care, you are provided with the facility to escalate the issue to the higher authorities of the bank. Below given is the full details of Nodal Officer to file public complaints:

NameShri Phool Singh AGM OPR CO
DesignationAsst.General Manager (Customer Service and Complaints)
AddressCentral Bank of India,
Operations Department,
Central Bank Building, 2nd floor
M.G. Road, Hutatma Chowk,
Fort, Mumbai 400 023
Telephone022- 61648786
Customer Service No.1- 022 61648708 CM
2- 022 22643056 SM

Also, check Customer Care Numbers for Other Banks:

American Express Customer CareKarnataka Bank Customer CareIDBI Bank Customer Care NumberICICI Bank Customer Care Number
PNB Customer Care NumberHDFC Customer Care NumberSyndicate Bank Customer Care NumberKotak Mahindra Bank Customer Care Number
Bank of Maharashtra Customer careIndusind Bank Customer Care NumberCorporation Bank Customer Care NumberStandard Chartered Bank Customer Care
Bank of Baroda Customer Care NumberAxis Bank Customer CareDena Bank Customer Care NumberUCO Bank Customer Care
IOB Customer Care NumberOriental Bank of Commerce Customer Care NumberUnion Bank of India Customer Care NumberRBL Bank Customer Care Number
HSBC Customer CareSBI Customer Care NumberAllahabad Bank Customer Care NumberBank of India Customer Care Number
Federal Bank Customer CareBajaj Finserv Customer Care NumberIndian Bank Customer Care NumberCiti Bank Customer Care Number

Central Bank of India Customer Care- FAQs

How can I hotlist my CBI debit card?

You can block your CBI debit card by sending SMS from your registered mobile number. Below given are the different ways to block your card.
LOST : For blocking all cards linked to mobile
LOST card no. : For blocking specific card no.
LOSTAccount no. : For blocking card in specific account
Now send it to 9967533228 to block cards.

How can I file online complaint for PMJDY?

You can write an email at pmjdy.grievances@nic.in for PMJDY grievances redressal.

What is the Central Bank of India Customer Care Number?

You can call toll-free customer care number at 1800-22-1911.

What is the Customer Support ATM Help Desk FAX No?

The Fax No for ATM Help Desk is 022-22630104.

What is the official website of Central Bank of India?

The official website of Central Bank of India is https://www.centralbankofindia.co.in/

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Posted by Ashish Kumar
Ashish Kumar is a SEO content writing enthusiast and an avid blogger who closely follows the latest financial trends. He writes about various topics related to Insurance, Aadhaar, PAN, Banking and other financial products.
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