Note: Citi Bank India was merged with Axis Bank on 1st March 2023. With this merger, customers wanting to reach the Citi Bank customer care centre can dial 1860 419 5555 for any assistance. This is the Axis Bank customer care number which is accessible 24×7 and is also toll-free.
The content below contains the previous Citi Bank customer care details, i.e. before the merger.
Customers of Citi Bank can reach the Citi Bank customer care centre at the 24×7 CitiPhone number 1860 210 2484. This number can be reached for general bank queries like Citibank mini statement, balance enquiry etc. The bank has specific numbers for credit card or debit card related issues.
Here you can find the Citi Bank credit card customer care number along with the Citi Bank toll free numbers.
Citi Bank Credit Card Customer Care
For those of you having a Citi Bank credit card or debit card, please use the following Citibank credit card customer care number:
+91 22 4955 2425
+91 44 6698 2136
These Citi Bank credit card customer care numbers can be used for the following services:
- To report the loss of your Citi Bank credit or debit card
- To report ATM-related issues
- To report unauthorized digital transaction in your Citibank account
Citi Bank Customer Care Toll Free Number
The following mentioned is the toll-free number to reach the customer care centre of Citi Bank:
1800 266 2400 (for general queries)
1800 267 2425 (for credit card/debit card queries)
Available from 10AM till 6PM; Monday-Saturday
Citi Bank Customer Care Mailing Address
You can write your complaint or query to the following Citi Bank address:
For regular mail:
PO Box 4830, Anna Road Post Office,
Chennai 600 002,
Tamil Nadu, India
For Certified/Registered mail:
Citibank N.A., Mail Room
ACROPOLIS, 9th Floor
New Door No.148 (Old No.68)
Dr. Radhakrishnan Salai, Mylapore
Chennai – 600 004
Also, check Customer Care Numbers for Other Banks:
Citi Bank Customer Care: FAQs
1860 210 2484 is the Citi Bank 24×7 available customer care no. Please note that this is not a toll free number.
1800 266 2400 is the Citi Bank customer care no. which is also toll free. Please note that this number can be reached from 10AM to 6PM on all working days except Sunday and holidays.
1800 267 2425 is the toll free Citi Bank credit card customer care number. You can also call at +91 22 4955 2425 if the previously mentioned number is not reachable.
Please call on 1800 267 2425 or +91 22 4955 2425 to report if your Citi Bank ATM card is stuck or lost.