Federal Bank is one of the oldest private sector banks operating in India. Federal Bank offers various banking products for its customers including loans, fixed deposits, saving accounts, credit cards and debit cards and so on. If anyone wishes to address any concern related to banking services/products, he/she may get in touch with Federal Bank Customer Care to get their queries resolved.
Federal Bank Customer Care Number
If you are facing any issues related to Federal Ban services or its products, you can connect with the Federal Bank customer care number which is available 24×7. For this, you can call via mobile phone or landline number at Federal Bank Customer Care Toll-Free Number-
1800-425-1199
1800-420-1199
Federal Bank NRI Customer Care
Also, NRI customers can get in touch with the customer care representative by calling at the Federal Bank NRI Customer Care Number-
0484-2630994
0484-2630995
NRI Customers can also get in touch with the customer care executive using their registered email ID. The Federal Bank NRI customer care Email ID is –
Federal Bank Credit Card Customer Care
Federal Bank’s credit card holders can file complain regarding theft or loss of credit card to the Federal Bank credit card customer care to block or holtlist them. The toll-free number to do so is as follows-
1800-425-1199
1800-420-1199
Credit card customers can also write an email to the bank to escalate the issue or address the concerns regarding credit cards at-
Federal Bank Customer Care Email ID
Customers of Federal Bank can connect with the customer care department not only via calls but also through emails. This option is suggested to customers in case the number goes busy or is delayed due to some unknown reasons. Below mentioned are the some of the Federal Bank Customer Care Email IDs where you are can file complaints or submit your queries-
For general enquiries– contact@federalbank.co.in
For FedNet Internet Banking– fednetinfo@federalbank.co.in
For Fi (Federal Bank Fintech’s Partner)– help@fi.care
For Jupiter (Federal Bank Fintech’s Partner)– support@jupiter.money
For complaints and issues– support@federalbank.co.in
Federal Bank Grievances Redressal Mechanism
Step 1: If you’re not happy with the response provided from the customer care executive, you can reach out to the Branch Manager and get your queries resolved.
Step 2: In case you are not satisfied with the response provided by Branch Manager, you can reach out to the Zonal Nodal Officer to get your queries answered.
Step 3: If your complaint gets delayed and remains unanswered even by Zonal Nodal Officer, you can reach out to the Principal Nodal Officer to get your queries and complaints addressed.
Principal Nodal Officer
Ms. Shalini Warrier
Executive Director and Principal Nodal Officer
CEO’s Secretariat, The Federal Bank Ltd.
Federal Towers, Aluva, Kerala.
Contact Number- 0484-2626366
Also, check Customer Care Numbers for Other Banks:
Federal Bank Customer Care- FAQs
You need to dial the Pan India toll-free number 1800-425-1199 or 1800-420-1199 and file your complaints or grievances to get it resolved at the earliest.
The official website of Federal Bank is https://www.federalbank.co.in/.
To find the nearest branch or ATM, one needs to click the given link at https://www.federalbank.co.in/atm-branch-locator.
You can get in touch with the Federal Bank credit card customer care executive at 1800-425-1199 or 1800-420-1199.
The head office of Federal Bank is situated at-
Federal Bank Head Office
P.B.No.103 Federal Towers
Aluva, Kerala, India – 683101
