Federal Bank Customer Care

Federal Bank is one of the oldest private sector banks operating in India. Federal Bank offers various banking products for its customers including loans, fixed deposits, saving accounts, credit cards and debit cards and so on. If anyone wishes to address any concern related to banking services/products, he/she may get in touch with Federal Bank Customer Care to get their queries resolved.

Federal Bank Customer Care Number

If you are facing any issues related to Federal Ban services or its products, you can connect with the Federal Bank customer care number which is available 24×7. For this, you can call via mobile phone or landline number at Federal Bank Customer Care Toll-Free Number-

1800-425-1199

1800-420-1199

Federal Bank NRI Customer Care

Also, NRI customers can get in touch with the customer care representative by calling at the Federal Bank NRI Customer Care Number-

0484-2630994

0484-2630995

NRI Customers can also get in touch with the customer care executive using their registered email ID. The Federal Bank NRI customer care Email ID is –

nridiv@federalbank.co.in

nrisupport@federalbank.co.in

Federal Bank Credit Card Customer Care

Federal Bank’s credit card holders can file complain regarding theft or loss of credit card to the Federal Bank credit card customer care to block or holtlist them. The toll-free number to do so is as follows-

1800-425-1199

1800-420-1199

Credit card customers can also write an email to the bank to escalate the issue or address the concerns regarding credit cards at-

creditcards@federalbank.co.in

Federal Bank Customer Care Email ID

Customers of Federal Bank can connect with the customer care department not only via calls but also through emails. This option is suggested to customers in case the number goes busy or is delayed due to some unknown reasons. Below mentioned are the some of the Federal Bank Customer Care Email IDs where you are can file complaints or submit your queries-

For general enquiries– contact@federalbank.co.in

For FedNet Internet Banking– fednetinfo@federalbank.co.in

For Fi (Federal Bank Fintech’s Partner)– help@fi.care

For Jupiter (Federal Bank Fintech’s Partner)– support@jupiter.money

For complaints and issues– support@federalbank.co.in

Federal Bank Grievances Redressal Mechanism

Step 1: If you’re not happy with the response provided from the customer care executive, you can reach out to the Branch Manager and get your queries resolved.

Step 2: In case you are not satisfied with the response provided by Branch Manager, you can reach out to the Zonal Nodal Officer to get your queries answered.

Step 3: If your complaint gets delayed and remains unanswered even by Zonal Nodal Officer, you can reach out to the Principal Nodal Officer to get your queries and complaints addressed.

Principal Nodal Officer

Ms. Shalini Warrier

Executive Director and Principal Nodal Officer

CEO’s Secretariat, The Federal Bank Ltd.

Federal Towers, Aluva, Kerala.

Contact Number- 0484-2626366

Also, check Customer Care Numbers for Other Banks:

Federal Bank Customer Care- FAQs