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Investment Simplified > Banking > Federal Bank Customer Care
Banking

Federal Bank Customer Care

Ashish Kumar
Ashish Kumar October 13, 2022 4 Min Read
Updated 2023/01/05 at 2:18 PM
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Federal Bank is one of the oldest private sector banks operating in India. Federal Bank offers various banking products for its customers including loans, fixed deposits, saving accounts, credit cards and debit cards and so on. If anyone wishes to address any concern related to banking services/products, he/she may get in touch with Federal Bank Customer Care to get their queries resolved.

Contents
Federal Bank Customer Care NumberFederal Bank NRI Customer CareFederal Bank Credit Card Customer CareFederal Bank Customer Care Email IDFederal Bank Grievances Redressal MechanismFederal Bank Customer Care- FAQs

Federal Bank Customer Care Number

If you are facing any issues related to Federal Ban services or its products, you can connect with the Federal Bank customer care number which is available 24×7. For this, you can call via mobile phone or landline number at Federal Bank Customer Care Toll-Free Number-

1800-425-1199

1800-420-1199

Federal Bank NRI Customer Care

Also, NRI customers can get in touch with the customer care representative by calling at the Federal Bank NRI Customer Care Number-

0484-2630994

0484-2630995

NRI Customers can also get in touch with the customer care executive using their registered email ID. The Federal Bank NRI customer care Email ID is –

nridiv@federalbank.co.in

nrisupport@federalbank.co.in

Federal Bank Customer Care

Federal Bank Credit Card Customer Care

Federal Bank’s credit card holders can file complain regarding theft or loss of credit card to the Federal Bank credit card customer care to block or holtlist them. The toll-free number to do so is as follows-

1800-425-1199

1800-420-1199

Credit card customers can also write an email to the bank to escalate the issue or address the concerns regarding credit cards at-

creditcards@federalbank.co.in

Federal Bank Customer Care Email ID

Customers of Federal Bank can connect with the customer care department not only via calls but also through emails. This option is suggested to customers in case the number goes busy or is delayed due to some unknown reasons. Below mentioned are the some of the Federal Bank Customer Care Email IDs where you are can file complaints or submit your queries-

For general enquiries– contact@federalbank.co.in

For FedNet Internet Banking– fednetinfo@federalbank.co.in

For Fi (Federal Bank Fintech’s Partner)– help@fi.care

For Jupiter (Federal Bank Fintech’s Partner)– support@jupiter.money

For complaints and issues– support@federalbank.co.in

Federal Bank Grievances Redressal Mechanism

Step 1: If you’re not happy with the response provided from the customer care executive, you can reach out to the Branch Manager and get your queries resolved.

Step 2: In case you are not satisfied with the response provided by Branch Manager, you can reach out to the Zonal Nodal Officer to get your queries answered.

Step 3: If your complaint gets delayed and remains unanswered even by Zonal Nodal Officer, you can reach out to the Principal Nodal Officer to get your queries and complaints addressed.

Principal Nodal Officer

Ms. Shalini Warrier

Executive Director and Principal Nodal Officer

CEO’s Secretariat, The Federal Bank Ltd.

Federal Towers, Aluva, Kerala.

Contact Number- 0484-2626366

Also, check Customer Care Numbers for Other Banks:

American Express Customer CareKarnataka Bank Customer CareIDBI Bank Customer Care NumberICICI Bank Customer Care Number
PNB Customer Care NumberHDFC Customer Care NumberSyndicate Bank Customer Care NumberKotak Mahindra Bank Customer Care Number
Central Bank of India Customer Care NumberIndusind Bank Customer Care NumberCorporation Bank Customer Care NumberStandard Chartered Bank Customer Care
Bank of Baroda Customer Care NumberAxis Bank Customer CareDena Bank Customer Care NumberUCO Bank Customer Care
IOB Customer Care NumberOriental Bank of Commerce Customer Care NumberUnion Bank of India Customer Care NumberRBL Bank Customer Care Number
HSBC Customer CareSBI Customer Care NumberAllahabad Bank Customer Care NumberBank of India Customer Care Number
Bank of Maharashtra Customer CareBajaj Finserv Customer Care NumberIndian Bank Customer Care NumberCiti Bank Customer Care Number

Federal Bank Customer Care- FAQs

How can I talk to customer care of Federal Bank?

You need to dial the Pan India toll-free number 1800-425-1199 or 1800-420-1199 and file your complaints or grievances to get it resolved at the earliest.

What is the official website of Federal Bank?

The official website of Federal Bank is https://www.federalbank.co.in/.

How can I find nearest Federal Bank ATM/Branch?

To find the nearest branch or ATM, one needs to click the given link at https://www.federalbank.co.in/atm-branch-locator.

What is the Federal Bank Credit Card Customer Care Toll-Free Number?

You can get in touch with the Federal Bank credit card customer care executive at 1800-425-1199 or 1800-420-1199.

Where is the head office of Federal Bank situated?

The head office of Federal Bank is situated at-
Federal Bank Head Office
P.B.No.103 Federal Towers
Aluva, Kerala, India – 683101

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Posted by Ashish Kumar
Ashish Kumar is a SEO content writing enthusiast and an avid blogger who closely follows the latest financial trends. He writes about various topics related to Insurance, Aadhaar, PAN, Banking and other financial products.
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