HDFC Bank is one of the India’s leading private banks that offer multiple banking products on its platform. The bank offers 24×7 customer care service to its customer to resolve any queries, complaints and grievances. Customers can connect with HDFC Bank Customer Care through SMS, Call and Email.
HDFC Bank Customer Care
Customers can file complaints, submit queries and grievances at HDFC customer care number which is available toll-free 24×7 and can be accessed across the nation. Below given is the HDFC Bank Customer Care number –
Customers who are travelling abroad can reach HDFC Bank Customer Care Number at-
HDFC Bank Credit Card Customer Care Number
Customers who have availed the credit cards from HDFC Bank can raise concerns over the hotlisting and blocking of their credit cards before it gets too late. For this, customers can call HDFC Bank Credit Card Customer Care Number at-
Also, customers can make a call regarding credit card complaints and queries as per their location. Customers can call HDFC Credit Card customer care on 61606161 or 6160616 with your local STD codes as prefix. Below given are the HDFC Bank credit card numbers for some of the top cities in India.
|City||HDFC Credit Card Customer Helpline Number|
|Delhi NCR||011 6160 6161|
|Pune||020 6160 6161|
|Mumbai||022 6160 6161|
|Kolkata||033 6160 6161|
|Chennai||044 6160 6161|
HDFC Bank NRI Customer Care
HDFC Bank offers a dedicated NRI customer care number to Non-Resident Indian at international locations. Below given table is the HDFC Bank NRI Customer Care Number for international locations-
|Country||NRI Phone Banking Numbers|
- Local charges are applicable for all other countries. Please check with your provider for more details.
- In Kenya, customers can use toll-free number for fixed networks from Safaricom & Airtel. While toll free number for mobile networks could be accessed from Safaricom, Airtel and Orange
For NRI customers, HDFC Bank has also offered NRI Account Opening Assistance helpline number to process the account opening smoothly. Below give are toll-free numbers for NRI account opening assistance.
Note: All the above NRI customer care numbers are only available between 9 PM to 5 AM IST.
HDFC Home Loan Customer Care
Customer who are willing to avail home loan or have availed home loan and want to enquire about the same can call HDFC Home Loan Customer Care Toll-free Number at-
1800-210-0018 (Accessible across India)
To avail New HDFC Home Loan, customer can give a missed call at-
HDFC Securities Customer Care
To lodge complaints or queries for HDFC Securities, customers can get in touch with HDFC Securities Customer Care Number at-
HDFC Bank Customer Care Email ID
In case you find customer care busy on phone calls or call getting delayed, customers have got the option to write an email from their registered email address to raise any issue or complaints related to banking services or products. Below given are some of the HDFC customer care Email IDs to file complaints or submit a query:
Depository Services: email@example.com
Retail Banking / ATM / Debit Cards / Mutual Fund: firstname.lastname@example.org
Loans; Advances / Advance against shares: email@example.com
Credit Cards: firstname.lastname@example.org
HDFC Bank Grievance Redressal Mechanism
In case your query hasn’t been answered by the customer care executive, you can write a mail to Grievance Redressal Officer of the bank. For this, follow the below mentioned steps to process further:
Step 1: Visit the official website of HDFC Bank and fill the grievance redressal form with your earlier Service Request/Complaint Reference Number.
Step 2: Click ‘Submit’ button to get it processed further
The other way to raise your concerns to the grievance redressal officer is by calling them. You can call the grievance redressal officer at the following number:
For Banking Products– 1800-266-4060 (Mon – Sat) (9:30 AM to 5:30 PM)
For Credit Cards– 044-61084900 (Mon – Sat) (9:30 AM to 5:30 PM)
Also, check Customer Care Numbers for Other Banks:
HDFC Bank Customer Care- FAQs
To connect with HDFC Bank customer care, you need to call the toll-free number 1800-202-6161 or 1860-267-6161 to lodge your complaints and queries.
The official website of HDFC Bank is https://www.hdfcbank.com/
You can write a letter to the HDFC Bank at the address details mentioned below:
HDFC Bank Ltd., 1st floor, Empire Plaza- 1,
L.B.S Marg, Chandan Nagar, Vikhroli West, Mumbai 400083
No. The HDFC Bank branches remain closed on Sundays.
To cancel your credit card application, you need to call HDFC Credit Card Customer Care Number at -1800-202-6161 (Toll-Free).