Customers of Kotak Mahindra can call on 1800 266 2666 which is a dedicated 24×7 Kotak Mahindra Bank customer care number.
In this post we intend to provide you with all the updated Kotak Mahindra customer care numbers along with customer care numbers for NRIs. Also, you’ll know how to register your complaint online for any of the Kotak Mahindra Bank product or service.
Kotak Mahindra Bank Customer Care
For any banking related complaints, customers can call on the below-mentioned Kotak Mahindra Bank customer care number:
1800 266 2666
For Kotak Mahindra Optima and Insignia customers, the following Kotak Mahindra customer care number is provided:
1800 266 6666
Both the Kotak Mahindra customer care numbers listed above are operative 24×7.
Kotak Mahindra Bank 811 Customer Care Number
The bank has dedicated a special helpline number to solve queries of their Kotak 811 customers. This number is:
1860 266 0811
9:30 AM to 6:30 PM (Monday – Saturday, excluding holidays)
Kotak Mahindra Bank Customer Care 24×7
For your convenience, we have tabulated all the 24×7 Kotak Mahindra customer care numbers below:
Kotak Mahindra Bank 24×7 Customer Care Number | Purpose |
1860 266 2666 | For Basic Banking Queries |
1800 209 0000 | To report fraudulent or unauthorized activity in your Kotak account |
1800 3006 9090 | NETC Fastag |
1860 266 2666 | For Kotak credit card queries |
Kotak Mahindra Bank Credit Card Customer Care
I fyou have any query related to Kotak credit cards or if you wish to apply for a new card, please call on the below-stated Kotak Mahindra Bank credit card customer care number:
1800 266 2666
This Kotak Mahindra Bank customer care number is available 24×7.
Kotak Mahindra Bank Customer Care Email ID
If you wish to write to Kotak Mahindra Bank, please go to Kotak Mahindra Customer Service Email Webpage and choose the appropriate option.
Specific Kotak Mahindra Bank customer care email IDs:
Purpose | Kotak Mahindra Bank Email ID |
Kotak Securities | service.securities@kotak.com |
Kotak Car Finance | service.carfinance@kotak.com |
Kotak SME Banking | customerfirst@kotak.com |
Kotak Mahindra Bank Grievance Redressal Mechanism
Level 1
If you want to file complaints, have queries or facing issue while performing your banking transactions or others, you can get in touch with Kotak Mahindra Bank customer care team.
You can use the below mentioned link to reach out to the bank-
https://www.kotak.com/en/customer-service/grievance-redressal/personal-banking/level-1.html
Level 2
In case you’re not satisfied with the response provided by the Level 1, you can escalate the issue to the Nodal Officer of the bank. For this, you need to write an email to the below given address:
Name: Ms. M. Raju
Address: Kotak Infiniti, 4th Floor , Zone 4
Bldg No.21, Infinity Park,
Off Western express Highway,
General AK Vaidya Marg,
Malad ( E) , Mumbai – 400097
Telephone No: (080) 69428500 *
*Mon to Fri 10.00 am to 6.00 pm excluding bank holidays
You can also use the below given link to directly reach out to the Nodal Officer for grievance redressal:
https://www.kotak.com/en/customer-service/grievance-redressal/personal-banking/level-2.html
Level 3
If you remain dissatisfied by the response by Level 2, you can escalate the issue to Principal Nodal Officer. For this, you need to write an email to below given address:
Name: Mr. K. Vora
Address: Kotak Infiniti, 4th floor, Zone 1, Bldg No. 21,
Infinity Park, General AK Vaidya Marg, Malad (E),
Mumbai – 400097
Telephone No: (080) 69428600*
*Mon to Fri (10.00 am to 6.00 pm) excluding bank holidays
You can also use the below given link to directly reach out to the Principal Nodal Officer for grievance redressal:
https://www.kotak.com/en/customer-service/grievance-redressal/personal-banking/level-3.html
Also, check Customer Care Numbers for Other Banks:
Kotak Mahindra Bank Customer Care: FAQs
Kotak Mahindra Bank toll free customer care number: 1860 266 2666
1800 266 2666 is the Kotak Mahindra Bank credit card customer care number.
You can call on 1800 266 2666 which is the 24×7 Kotak Mahindra Bank customer care number for basic banking related queries.
Yes. You can reach to the Kotak Mahindra Bank Privy Customer Care Team at 1800 266 6666 from your registered mobile number.
Call on 1800 209 5732 for car loan or two-wheeler loan from Kotak Mahindra Bank. For commercial vehicle loan financing, call on 1900 209 5600.
Call on 1800 266 7777 for Kotak Mahindra credit card EMI or debit card EMI and more.