Kotak Mahindra Bank Customer Care Numbers in India

Customers of Kotak Mahindra can call on 1800 266 2666 which is a dedicated 24×7 Kotak Mahindra Bank customer care number.

In this post we intend to provide you with all the updated Kotak Mahindra customer care numbers along with customer care numbers for NRIs. Also, you’ll know how to register your complaint online for any of the Kotak Mahindra Bank product or service.

Kotak Mahindra Bank Customer Care

For any banking related complaints, customers can call on the below-mentioned Kotak Mahindra Bank customer care number:

1800 266 2666

For Kotak Mahindra Optima and Insignia customers, the following Kotak Mahindra customer care number is provided:

1800 266 6666

Both the Kotak Mahindra customer care numbers listed above are operative 24×7.

Kotak Mahindra Bank 811 Customer Care Number

The bank has dedicated a special helpline number to solve queries of their Kotak 811 customers. This number is:

1860 266 0811  

9:30 AM to 6:30 PM (Monday – Saturday, excluding holidays)

Kotak Mahindra Bank Customer Care 24×7

For your convenience, we have tabulated all the 24×7 Kotak Mahindra customer care numbers below:

Kotak Mahindra Bank Credit Card Customer Care

I fyou have any query related to Kotak credit cards or if you wish to apply for a new card, please call on the below-stated Kotak Mahindra Bank credit card customer care number:

1800 266 2666

This Kotak Mahindra Bank customer care number is available 24×7.

Kotak Mahindra Bank Customer Care Email ID

If you wish to write to Kotak Mahindra Bank, please go to Kotak Mahindra Customer Service Email Webpage and choose the appropriate option.

Specific Kotak Mahindra Bank customer care email IDs:

Kotak Mahindra Bank Grievance Redressal Mechanism

Level 1

If you want to file complaints, have queries or facing issue while performing your banking transactions or others, you can get in touch with Kotak Mahindra Bank customer care team.

You can use the below mentioned link to reach out to the bank-

https://www.kotak.com/en/customer-service/grievance-redressal/personal-banking/level-1.html

Level 2

In case you’re not satisfied with the response provided by the Level 1, you can escalate the issue to the Nodal Officer of the bank. For this, you need to write an email to the below given address:

Name: Ms. M. Raju
Address: Kotak Infiniti, 4^th Floor , Zone 4
Bldg No.21, Infinity Park,
Off Western express Highway,
General AK Vaidya Marg,
Malad ( E) , Mumbai – 400097

Telephone No: (080) 69428500 *
*Mon to Fri 10.00 am to 6.00 pm excluding bank holidays

You can also use the below given link to directly reach out to the Nodal Officer for grievance redressal:

https://www.kotak.com/en/customer-service/grievance-redressal/personal-banking/level-2.html

Level 3

If you remain dissatisfied by the response by Level 2, you can escalate the issue to Principal Nodal Officer. For this, you need to write an email to below given address:

Name: Mr. K. Vora
Address: Kotak Infiniti, 4^th floor, Zone 1, Bldg No. 21,
Infinity Park, General AK Vaidya Marg, Malad (E), 
Mumbai – 400097

Telephone No: (080) 69428600*
*Mon to Fri (10.00 am to 6.00 pm) excluding bank holidays

You can also use the below given link to directly reach out to the Principal Nodal Officer for grievance redressal:

https://www.kotak.com/en/customer-service/grievance-redressal/personal-banking/level-3.html

Also, check Customer Care Numbers for Other Banks:

Kotak Mahindra Bank Customer Care: FAQs