Punjab National Bank (PNB) is India’s first Swadeshi Bank which stared its operations on April 12, 1985 from Lahore, with an authorized capital of Rs.2 Lakhs. Punjab National Bank offers various banking related products such as cards, loans, accounts, and so on. Customers of Punjab National Bank can lodge their complaints, grievances and queries at Punjab National Bank Customer Care to get it resolved at the earliest.
Punjab National Bank Customer Care Number
For any queries related to hotlisting of lost or damaged debit/ATM Card, non-disbursement of cash from ATM and others, customers of PNB can contact the Punjab National Bank Customer Care Number to file complaints or raise queries at the following numbers-
Toll-Free Number- 1800-180-2222 / 1800-103-2222
Tolled Number (For Global Users)- 0120-2490000
Landline Number- 011-28044907
Punjab National Bank Customer Care Email ID
Punjab National Bank offers email facility to its customers to raise any queries, suggestions, complaints or feedbacks with the customer care team of PNB. For this, customers are required to write an email from their registered email ID for any concerns related to the banking.
Email ID: care@pnb.co.in
Punjab National Bank Credit Card Customer Care Number
In case of any loss, theft, or fraudulent transactions made to the PNB Credit Card, customers can file hotlisting credit card, report misuse of loss of credit card by connecting to PNB credit card customer care number. The PNB credit card 24 hours’ customer care numbers are given below-
Toll-Free Number: 1800-180-2345
Tolled Number- 0120-4616200
Also, PNB customers can write an email through their registered email ID to hotlist credit cards to avoid any unforeseen circumstances. The email Id of PNB customer care for hotlisting credit card is-
Customers can hotlist or block their PNB credit cards through SMS. For this, you need to type HOT<SPACE><Last Four Digit of Card Number> and send it to 7092200200. Through this service, you can get your credit card blocked or hot-listed.
Punjab National Bank Balance Enquiry Number
To check the account balance of your Savings Account/Current Account, you can give a missed call to PNB toll-free number from your registered mobile number at-
Toll-Free Number- 1800-180-2223
Tolled Number- 0120-2303090
Punjab National Bank Customer Care Number for NRIs
NRI Customers of Punjab National Bank can also raise their complaints, queries or feedbacks regarding any banking products. For this, PNB has dedicated NRI Telephone Lines at-
+91-11-28044202 / +91-11-28044201
International Toll-Free Number for PNB NRI Customers
United States: +18444519295
United Kingdom: +448000318030
UAE: +800035770298
NRI Customers of Punjab National Bank are provided with Email ID to lodge any complaints, queries or feedbacks to PNB customer care. Following are the dedicated Email ID for NRI customers:
Grievance Redressal System of Punjab National Bank
In any case, if the customer’s query does not get resolved and remains unanswered or unsatisfied even after contacting the above mentioned channels, he/she can escalate the issue to higher authorities of the bank. Here is the detailed address of higher authorities of PNB Bank:
Principal Nodal Officer
The Principal Nodal Officer,
Punjab National Bank
Customer Care Centre
Sector-10, Dwarka,
New Delhi- 110075
Contact Number – 011-28044153
Email – care@pnb.co.in
PNB Postal Address for Credit Card Assistance
PNB,
Credit Card Processing Centre,
3rd Floor, Rajendra Bhawan,
Rajendra Palace, New Delhi- 110008
Punjab National Bank Online Complaint Form
Punjab National Bank has come up with online complaint form for its customers to raise/lodge complaints, queries, and grievances. The form can be viewed, filled and submitted at the official website of PNB Bank at PNB Online Complaint Form.
Also, PNB customers can submit feedbacks online to get more improved services. The online feedback form is available at the official website of PNB Bank and can be submitted at PNB Feedback Forms. Punjab National Bank Customer Care details should be kept handy so that complaints could be filed at the earliest to avoid any unforeseen circumstances.
Also, check Customer Care Numbers for Other Banks:
Punjab National Bank Customer Care- FAQs
To track your complaint request, you must keep your CRM Service Number with you and then click here.
Yes. You can definitely write a letter to the Nodal Officer for raising complaints. The address of the Nodal Officer is-
The Principal Nodal Officer,
Punjab National Bank
Customer Care Centre
Sector-10, Dwarka,
New Delhi- 110075
You can call PNB toll-free number at 1800-180-2222 to check PNB account balance.
The official website of Punjab National Bank is www.pnbindia.in
Yes. NRI customers can write a letter to PNB NRI Customer Helpdesk. The address details for the same is mentioned below:
NRI Cell (International Banking division)
PNB Corporate Office
4th Floor, East Wing,
Plot No: 4, Sector-10 Dwarka,
New Delhi-110075, INDIA
The official email ID is nri@pnb.co.in.
