A provident fund (PF) is one of the most important investment instruments for an employee. The interest rate is high and also offers exemption from taxes. You can easily access your PF account via the EPFO portal. The portal offers numerous services such as checking your balance, initiating PF withdrawal, and more. If you want to know how to browse through the EPFO employer portal, here’s everything you need to know.
Online Services of EPFO
The EPFO portal offers various end-to-end services to both employees and employers. Here are the services offered by the EPFO employer portal for everyone-
- Registration via portal
Anyone can easily complete online registration online within minutes. All you need is your documents and mobile number, and you can finish the process on the first attempt.
- UAN Registration
Upon registering on the EPFO portal, you can generate your UAN number and then log in from the UMANG application from your phone anytime you want.
- EPF subscription for organizations
Organizations can easily initiate the PF payment or subscription via the EPFO employer portal.
- Grievance Redressal
You can easily raise any complaint or query via the EPFO portal.
- Passbook generation, claim or account transfer
Via the EPFO portal, anyone can easily raise a claim, generate and check their passbook, or apply for an account transfer.
- Easy access to helpdesk
The EPFO portal has a helpdesk section that will help you in case of any query related to claims, registration, account transfer and such.
Apart from these services, there is a pensioner’s portal, TRRN query, principal employers- CAIU personal, Jeevan Pramaan through a mobile app, TERN query search, and International Workers Portal.
The EPFO Help Desk
The Employee Provident Fund Organization (EPFO) has a separate online helpdesk for all the complaints and problems related to UAN. As a user, you can visit the helpdesk and raise your query, resolve them on your own or connect with an executive offline. Here are the things that the EPFO helpdesk is useful for-
- Know your UAN
- Finding your passbook
- Changing your registered phone number
- Any technical challenges you are facing
- Sorting your portal issues
- EPF transfer
- In case of not receiving OTPs
Key Takeaways
- Online process and complete guide to register and login on the EPFO employer dashboard.
- Ease of access to file employee details and claims or contributions made through the EPFO employer portal.
- Secure access anytime and anywhere.
- Direct interaction between employee, employer, and EPFO
- Hassle-free profile information update
- No physical paperwork
- Online and fast-track complaint and grievances settlement system
Linking EPF Account with Aadhaar Card
You can link your Aadhaar card and the EPF by using the biometric details. Here is the step-by-step procedure to link by using the EPFO employer portal-
1. Visit the official website of EPFO
2. Click on the EPFO member tab and then click on Link UAN Aadhaar
3. Enter your registered mobile number and enter the correct OTP
4. Now enter your gender and aadhaar number
5. For aadhaar verification, select the biometrics option
6. Now, your biometrics will be collected using the registered biometrics device
7. Now enter the correct captcha and submit it
8. Upon successful verification, your aadhaar and EPF will be linked together
Online Process for EPF Withdrawal
Using biometric details, you can link your Aadhaar card and the EPF. Here is the step-by-step procedure to link by using the EPFO employer portal-
Step 1- Visit the official website of EPFO
Step 2- Click on the EPFO member tab and then click on Link UAN Aadhaar
Step 3- Enter your registered mobile number and enter the correct OTP
Step 4- Now enter your gender and aadhaar number
Step 5- For aadhaar verification, select the biometrics option
Step 6- Now, your biometrics will be collected using the registered biometrics device
Step 7- Now enter the correct captcha and submit it
Step 8- Upon successful verification, your aadhaar and EPF will be linked together
Did You Know?
EPFO enrollment can be done within minutes if the documents are handy and registered mobile phone is with you to receive the OTP.
EPF UAN Activation
To be eligible to use the EPFO portal, you will have to activate your UAN number, or you won’t be able to use the EPFO employer portal. Here are the steps to activate your UAN number to be able to use the EPFO employer portal-
Step 1- Visit the official website of EPFO and click on the UAN activation tab
Step 2- Now enter your member id of the UAN number
Step 3- Enter your aadhaar number, date of birth, name, registered mobile number, and correct captcha code, and now click on the get authorization pin option
Step 4- Enter the Pin you have received on the registered mobile number
Step 5- Right click on the Validate OTP and Activate the UAN option
Step 6- Now, your UAN number will be sent to your registered mobile number, and you can log in using the same number
EPF Grievances
All employees registered on the EPFO employer portal can register their grievances online on the EPFO’s i-Grievance Management System. Also known as EPFiGMS, all the subscribers can raise their complaints, queries or grievances online.
Via the EPF Grievance portal, the EPF subscribers can check the status of their complaints, queries and more. The grievances you have lodged will be shared with the concerned office to offer a resolution. Here are the issues that can be raised on the grievances portal-
- Transfer of current PF to new EPF account
- Pension settlement
- EPF withdrawal
- PF related queries
- Insurance benefits, and more.
Word to Remember
Member
The member is any individual who is registered on the EPFO employer portal and has a UAN number.
UAN Customer Care
UAN offers customer care service as well. You can call on the EPFO number- 1800-118-005.
EPF Enrollment Process Online
The employer will need to register the company online through the EPFO employer portal. Employers can register their company online by providing the following information:
- The title of the business, its address, incorporation date, PAN, and the kind of business
- If the entity is a factory, you should submit the Factory Licence details, Date of Licence, and Location of Issue of Licence
- If your firm is a micro, small, or mid-sized, you should submit MSME registration information
- If the business is registered with Startup India, you should submit the company’s registration information
- The email address and phone number of the authorised person must be provided by the employer
Employer EPF Registration Procedures
The following are the actions that the employer must take:
- Go to the EPFO employer portal homepage and click the “Establishment Registration.”
- Enter your Name, Email and Mobile Number, and click ‘Sign Up
- Complete the Registration Form
- Log in to the USSP and pick the “Registration For EPFO-ESIC” after creating an account
- On the top right of the screen, click on “New Registration.”
- Click on the “Submit” button after selecting the “Employees’ Provident Fund and Miscellaneous Provision Act, 1952.”
- Insert the entity details, contact, authorised persons, employment information, place of business, and undertakings in the registration form
- Update your Digital Signature Certificate (DSC) to the page after filling out the “enrollment Form for EPFO” and attaching the necessary papers
- You will get a notification indicating that your registration form has been submitted
Also Read: EPFO for Employees
Conclusion
EPF registration is important for employers since the amount deducted in respect of provident funds withheld from employees is to be deposited to the EPFO. They’d also have to handle transfers to existing UAN accounts in their database records for new joiners and frequently update the information electronically through the EPFO employer portal. EPF also gives employer privileges or the option to the employer to rectify the declaration after payment is made.
Frequently Asked Questions
A member can contribute more than 12% of the basic salary that they receive by opting for the Voluntary Provident Fund.
You can initiate transfer of your PF account, check your PF balance, transfer or withdraw your PF amount, track the monthly deposit from the employer’s end and more.
You can easily transfer a claim via filling Form 13. You can download the form on the EPFO employer portal.
You can change your name, date of birth, address, mobile number, UAN details, account details, and more. Make sure you have all the documents handy.
In case of the EPFO member’s demise, the PF amount will be given to the registered nominee or the legal heir. Please note that a death certificate will be required as proof.
Nomination is beneficial as the family of the EPFO member can claim the settlement in case of the member’s unfortunate demise. Online PF payment, insurance and pension of up to Rs. 7 Lakh will then be paid to the eligible nominee.
The employee and the employer have a matching contribution of 12% in EPFO. This 12%, however, is divided and allocated between EPF and EPS, wherein the employer contributes 8.33% in EPS, and the employee contributes nothing. The total contribution of 12% by the employee is used in EPF.
You can lodge a complaint or raise a query on the EPF I Grievance Management System in case EPFO payment is not settled.
Also Read: What are EPF Schemes at Investment Simplified