Customers of South Indian Bank can get assistance with their loans, credit cards, savings accounts, current accounts, and other banking products. The goal of South Indian Bank’s customer service department is to provide its clients with comprehensive answers at the convenience of their homes. To address its clients’ issues, the bank offers toll-free lines, missed call services, SMS banking, etc. Let’s go through that in more depth.
South Indian Bank Customer Care Number
South Indian Bank customers can call on the below-mentioned numbers to get their queries resolved.
1800 425 1809 (Toll-Free India)
or
1800 102 9408 (Toll-Free India)
NRIs can call on the below-mentioned numbers:
+91 484 6689600
or
+91 484 2388555
Please note that charges may apply when NRIs call on the mentioned customer care numbers.
South Indian Bank Customer Care Email ID
South Indian Bank customers can also write with their account details and the details of the problem they are facing on the following email id to seek resolution:
South Indian Bank Missed Call Balance Check Number
If clients want to know their South Indian Bank account balance via SMS, they need to give a missed call on the below-mentioned number:
09223008488
South Indian Bank SMS Banking
The customers of South Indian Bank can use the below-mentioned format for the type of query they want to know about.
- To change your MPIN – CP to 9870900876
- To download the M-Pay application – SIBDOWNLOAD to 9840777222
- To transfer funds to another account using account no. & IFSC: IMPS<>Beneficiary’s account number <> Beneficiary’s IFSC <> Amount <> Remarks to 9840777222
- To transfer funds to another account using mobile no. & MMID – IMPS <> Beneficiary’s 10-digit mobile number <> Beneficiary’s MMID <> Amount <> Remarks to 9840777222
- To know your MMID – MMID to 9840777222
- To cancel your MMID – MMIDCANCEL to 9840777222
South Indian Bank Grievance Redressal
If you are not contented with the reply provided by customer support, you can escalate the issue and write to the Nodal and Principal Nodal Officer.
Nodal Officer
Mr. Shine Kappen
Chief Manager (Facility management group – customer relations)
South Indian Bank Ltd.
Head Office Mission Quarters, Thrissur –680001
Tele: 0487-2420020, Extn: 687
Principal Nodal Officer
Mr Anto George T
Senior General Manager (HR & Admin),
South Indian Bank Ltd.,
Head Office, Mission Quarters, Thrissur -680001
Tele: 0487-2420020, Extn: 564
South Indian Bank Customer Care: FAQs
The services are available to all types of account holders, including those with South Indian Bank overdraft accounts, credit cards, and current accounts.
Only three times a day may you use this service. Only three SMS responses will be sent to the registered mobile number.
SMS banking for domestic accounts would cost Rs. 1. The South Indian Bank would charge Rs. 1.50 for SMS banking for non-resident accounts.
The bank does not charge a fee to use the missed call service in SIB.
You can contact the customer service line, send the bank an email, or go to the South Indian Bank office that is closest to you to report a fraudulent transaction.
