Do you have an account with Axis Bank? OR are you looking for one? Or maybe you have some queries related to your Axis Bank credit card? For any such reasons and more, we are listing for you all the updated Axis Bank customer care numbers in this post.
Axis Bank Customer Care Number
The following-mentioned are the Axis Bank customer care numbers for retail banking:
1860-419-5555
1860-500-5555
Axis Bank Customer Care Number for Corporate Banking
If you’re a corporate customer, the bank has a dedicated helpline number, viz.:
1860-500-4971
This number should be used when you have a corporate bank account with Axis Bank. Otherwise, you are suggested to use the retail customer care number given in the previous section.
Axis Bank Customer Care Number – WhatsApp
If you wish to receive Axis Bank alerts about the latest offers, news, customised services for your account and more, send “Hi” on the Axis Bank WhatsApp number given below:
7036 165 000
Axis Bank Credit Card Customer Care
The following-mentioned are the dedicated helpline numbers to solve queries related to Axis Bank credit cards:
1860 – 419 – 5555
1860 – 500 – 5555
You can also register and set standing instructions to pay monthly bills using your credit card by dialing the aforementioned Axis Bank customer care numbers.
Axis Bank Home Loan Customer Care
Axis Bank offers home loan facility to customers who are in need of funds to build or renovate their homes. For any query, complaints or issues related to Axis Bank home loan can be resolved by getting in touch with customer care department. You can connect with customer care team by calling toll-free number at-
1860-419-5555
1860-500-5555
If you want to know the status of your complaint, you can call at-
1800-419-0068
Axis Bank Personal Loan Customer Care
In case you’re facing any issue or have any query or complaints related to Axis Bank personal loan, you can reach out to the customer care team by calling toll-free number:
1-860-419-5555
1-860-500-5555
Axis Bank Customer Care Email ID
If you wish to register your complaint or provide a feedback to Axis Bank in writing, please send an email on the following Axis Bank email ID:
dphelp@axisdirect.in
Axis Bank NRI Customer Care Numbers
The below-mentioned are the toll-free NRI customer care numbers of the Axis Bank:
Country | Axis Bank NRI Customer Care Number |
USA | 1855 205 5577 |
UK | 0808 178 5040 |
UAE | 8000 3570 3218 |
Singapore | 800 1206 355 |
Saudi Arabia | 800 850 0000 |
Canada | 1855 436 0726 |
Australia | 1800 153 861 |
Qatar | 00 800 100 348 |
Chargeable Axis Bank NRI Customer Care Number
+91 40 67 17 41 00
Axis Bank Grievances Redressal
If you are not satisfied with the feedback provided by the Axis Bank customer care team, you are authorized to escalate the issue to top management such as Nodal Officer as well. You can either visit the official website of Axis Bank to submit grievance redressal form or you can download the form and send it to the address given below:
Mr. Soumitra Roy,
Nodal Officer-Grievance Redressal,
Axis Bank Ltd. NPCI 5th Floor, “Gigaplex”
Plot No. I.T.5, MIDC, Airoli Knowledge Park
Airoli, Navi Mumbai – 400708
You can also email the scanned image of the filled form at nodal.officer@axisbank.com
Axis Bank Principal Nodal Officer
In case you are not satisfied by the response of Nodal Officer, you can connect with the Principal Nodal Officer to get your queries resolved at the earliest. For this, you can either write an email by visiting the official website of Axis Bank or can download the grievance redressal form and send to the following address:
Mr. Parag Deshpande,
Senior Vice President -II,
Axis Bank Ltd. 7th Floor,
Axis House, Wadia International Center P.B. Marg,
Worli, Mumbai – 400 025
Ph. 080-61865200.
Timings: 9.30 am to 5.30 pm,
Monday to Saturday, (except second and fourth Saturdays and Bank Holidays)
Axis Bank Corporate Office
Axis Bank’s corporate office is situated in Mumbai, Maharashtra. The following is the address and the telephone numbers of the same:
Address:
Axis Bank Limited, ‘Axis House’,
C-2, Wadia International Centre
Pandurang Budhkar Marg
Worli, Mumbai – 400 025
Telephone Numbers:
+91-22-24252525/43252525
Fax Number:
+91-22-24251800
Also, check Customer Care Numbers for Other Banks:
Axis Bank Customer Care: FAQs
Go to Axis Bank website and register your complaint online: Axis Bank Nodal Officer
Please call at 022-6798-7700 or any of the Axis Bank customer care numbers to report about your lost credit card, debit card or pre-paid card.
To reach the Axis Bank phone banking centre, please call at 18604195555.