FASTag Customer Care is a support system for FASTag users. It is dedicated to assisting users of the NETC FASTag. NPCI (National Corporation of India (NPCI) harnesses the RFID technology to streamline toll payments. You can contact FASTag customer care for any FASTag-related issues. The team will help resolve the issue while giving you valuable input regarding FASTag. You can get assistance for tag activation, to redress disputes, or any other concerns you have at toll plazas. You can also call the helpline for balance enquiry.
The FASTag Customer Care provides timely support and assistance. This enhances the user’s travel experience. Any issue related to the electronic toll collection system will be resolved by the customer care team with great ease. With the assured support of the team the FASTag users can have a hassle-free and convenient journey on Indian Highways.
FASTag Issuing Banks
FASTag Issuing Banks are financial institutions authorised by the NPCI to issue FASTag RFID stickers for electronic toll collection. These banks play a major role in the distribution and management of FASTags which are affixed to the windshield of the vehicles. Users can purchase the FASTags from these banks both online through the website of the banks or by visiting any of the bank branches across the country. The tag can be linked to the user’s bank account or a prepaid wallet. The issuing banks also offer services including balance checking, reloading of the tag, and customer support for FASTag users. The network of the FASTag issuing banks ensures convenience and accessibility, contributing to the nationwide adoption of this efficient toll payment system.
The list of FASTag issuing Banks is given below:
- Bank of Baroda
- Canara Bank
- Bandhan Bank
- AU Small Finance Bank
- Bank of Maharashtra
- Axis Bank Ltd
- City Union Bank
- Central Bank of India
- Cosmos Bank
- Dombivli Nagari Sahakari Bank
- Federal Bank
- Equitas Small Finance Bank
- FINO Payments Bank
- ICICI Bank
- HDFC Bank
- IDBI Bank
- IDFC First Bank
- Karur Vysya Bank
- Karnataka Bank
- IndusInd Bank
- Indian Bank
- Indian Overseas Bank
- Jammu and Kashmir Bank
- Kotak Mahindra Bank
- Paytm Payments Bank
- Nagpur Nagrik Sahakari Bank
- Punjab National Bank
- South Indian Bank
- State Bank of India
- South Indian Bank
- The Jalgaon People Co-op Bank
- UCO Bank
- Thrissur District Co-operative Bank (Kerala Bank)
- YES Bank
- Union Bank of India
- Punjab & Maharashtra Co-operative Bank
FASTag Customer Care Number of All Issuing Banks
The FASTag Customer Care Number of FASTag Issuing Banks is given below-
FASTag Issuing Bank | Customer Care Number |
Airtel Payments Bank | 400/8800-688-0062 |
AU Small Finance Bank | 1800-258-7300 |
Axis Bank Ltd | 1860-419-8585 |
Bank of Baroda | 1800-103-4568 |
Canara Bank | 1800-103-3568 |
Central Bank of India | 18002219118 |
City Union Bank | 1800-258-7200 |
Cosmos Bank | 1800 233 0234 |
Equitas Small Finance Bank | 1800-103-1222 |
Federal Bank | 1800-266-9520 |
Fino Payments Bank | 022-6868-1414 |
HDFC Bank | 1800-120-1243 |
ICICI Bank | 1800-210-0104 |
IDBI Bank | 1800-266-1962 |
IDFC First Bank | 1800-266-9970 |
IndusInd Bank | 1860-210-8887 |
Jammu and Kashmir Bank | 1800 572 1370 |
Karnataka Bank | 18005722061 |
Karur Vysya Bank | 1800-102-1916 |
Kotak Mahindra Bank | 18-602-666-888 |
Nagpur Nagarik Sahakari Bank | 1800-266-7183 |
Paytm Payments Bank | 1800-120-4210 |
Punjab National Bank | 1800-419-6610 |
Saraswat Bank | 1800-229-999/1800-266-5555 |
South Indian Bank | 1800-425-1809 |
State Bank of India | 1800-110-018 |
Thrissur District Cooperative Bank | 18004255705 |
UCO Bank | 18005721371 |
Union Bank of India | 1800-258-640032 |
Yes Bank | 1800-3000-111333 |
Dombivli Nagari Sahakari Bank | 1800-233-1700 |
FASTag Issuing Apps
For the convenience of the users mobile applications have been made available to buy FASTags. These applications i.eFASTag Issuing Applications not only facilitate the purchase of FASTag but will also help manage the FASTags. Users can recharge their FASTag account through these apps, can check real-time balances, view and download FASTag statements, etc. The availability of these options helps vehicle owners purchase and manage their FASTag accounts even when they are on the go. Some of the FASTag issuing Apps are mentioned below-
- MyFASTag App
- FASTag Partner
- PhonePe
- Paytm
- GPay
- Pockets Wallet
- Axis Mobile App
- Imobile App
- Park Plus
- Amazon Pay
FASTag Customer Care Number of All Issuing Apps
The following are the FASTag Customer Care Numbers of all issuing apps. You can contact these numbers to resolve any issues and answer any queries relating to FASTag. You can get your real-time balances and the FASTag status by contacting the customer care number of the issuing apps.
FASTag Issuing App | Customer Care Number |
MyFASTag App | 1300 |
FASTag Partner | 1300 |
Phone Pe | 080 68727374/022 68727374 |
Paytm | 0120-4456-456 |
Amazon Pay | 1800 3000 1571 |
Google Pay | 1800-419-0157 |
Pockets Wallet | 756987777 |
Axis Mobile App | 1800 419 8585 |
iMobile App | 1800 1080 |
FASTag Customer Care FAQ’s:-
To apply for FASTag, you only need to submit your vehicle’s RC (Registration Certificate) and nothing else, if you are KYC verified on Paytm or other mobile banking applications. However, if you are not KYC verified, you need to submit the following documents in addition to your Vehicle RC-
Photo ID and Residence Address Proof (anyone of the following)
Driving Licence
Valid Passport
Voter’s ID Card
Aadhaar Card
Passport-size photograph
The FASTag will normally be delivered within 6 to 8 working days from the day of applying.
You can track the status of the FASTag from the customer portal of the issuer or call the customer care helpline of the issuer to know the status.
The minimum recharge amount stipulated is Rs. 100 and the maximum is Rs. 1.00 lakh
Yes. You can raise a complaint by logging into the customer portal of the issuer. The query will be looked into and if found genuine, the amount will be credited to your FASTag account.