PayZapp is a mobile payment app by HDFC Bank which supports various payments modes like PayZapp wallet, UPI, netbanking and cards as well. In this post, we have shared PayZapp customer care details, login process and more.
PayZapp Registration Process
To start using the HDFC Bank PayZapp mobile payment application, the first and foremost step is to register for it. The steps for PayZapp registration are mentioned here:
Step 1: Download and install HDFC PayZapp from App Store or Play Store.
Step 2: Launch the app.
Step 3: Enter your mobile number which is registered and linked to your HDFC Bank account and other details required.
Step 4: Verify your identity by credit card details or customer ID.
Step 5: Create your PayZapp PIN (4-12 digits).
Step 6: Upload the asked KYC documents. This will enable cashbacks, if any, to be credited on the payments you make. If your mobile number is linked to your HDFC account, this step is not required.
Step 7: Now, add your HDFC debit card or credit card. You can also add any other bank’s card as well. The app will work in the same manner.
Step 8: Lastly, register for UPI with just a few clicks. This is optional but an important step if you wish to make UPI payments via PayZapp.
PayZapp Login Process
The following are the steps for PayZapp login:
- Launch the app on your mobile phone
- Enter your PayZapp login PIN
- If your phone has fingerprint locking option, you may choose the same to login
PayZapp Customer Care
The below-mentioned is the HDFC Bank PayZapp customer care email ID to which you write, in case you encounter any issues with the app while registration, login and payments etc.:
1800 202 6161
(HDFC Bank customer care number)
(To report fraud/cybercrime cases related to PayZapp)
Services Available on PayZapp
The following payments may be made using the HDFC Bank PayZapp:
| Types of Payment/Particulars | Platforms/Details |
| Payment of Utility Bills | Electricity Bill Water Bill Gas Landline LPG, etc. |
| Recharges | Mobile recharge DTH Data Card (Mobile Internet) |
| Grocery | Blink It, etc. |
| Food | Zomato, Swiggy, Domino’s, Fresh Menu |
| Travel | Goibibo, Makemytrip |
| Apparels | Myntra, Amazon |
| Payment of Rent | NoBroker.com, Magic Bricks, etc. |
How to pay utility bills using PayZapp?
Follow the instructions given below to pay your utility bills using PayZapp:
Step 1: Launch PayZapp on your mobile phone and login.
Step 2: Select the ‘View More’ option from the ‘Bills & Recharges section.
Step 3: Click on the type of bill (Electricity, Gas Cylinder, Piped Gar, Water, Broadband, Landline, Rent and Mobile Postpaid) in the ‘Utilities’ widget.
Step 4: Select the ‘Service Provider’ from the list (e.g. Tata Power Limited, Delhi Jal Board).
Step 5: Enter your customer-specific number and click on ‘Continue’.
Step 6: Use the mode of payment such as HDFC debit card, credit card or UPI for making the payment and that’s it.
How to make UPI Payments using PayZapp?
Follow these steps for UPI payments via HDFC PayZapp:
- Launch PayZapp
- Unlock via fingerprint or PIN
- Click on ‘UPI Send Money’
- Enter UPI ID or mobile number in the space or select from the given contact list
- Enter the amount
- Ass message (optional)
- Click on ‘Pay’
- Enter your UPI PIN and done.
PayZapp: FAQs
PayZapp is a free of charges app. You will not be charged anything by PayZapp for making any type of payments, be it mobile recharges or utility bills.
Yes. You can add any bank’s credit card or debit card and pay bills, initiate recharges and more on PayZapp.
Yes, depending on the type of payment you’ve made and the amount of payment, you may be awarded with cashbacks and PayZapp promo codes as well that you may redeem on future transactions on PayZapp.
Yes, PayZapp is powered by UPI and thus supports UPI payments fully. (Must Read: UPI Charges)
To complete your KYC on PayZapp, you will be required to upload your PAN card and Aadhaar scanned copies post which you’ll be able to make payments using the app.
PayZapp Card is a digital debit card which you can load anytime and use the same on the PayZapp app for various types of payments.
