DCB Bank Customer Care Number

DCB Bank is known to provide on the point, hassle free and smooth services to its customers to assist them in their banking journey and enhance their banking experience. It has a number of services and offerings ranging from savings and current accounts, loans, credit cards etc. Customers availing these services might come across certain doubts or complaints regarding any discrepancies that they may face. For those services, DCB Bank Customer Care stands prepared to help its customers in answering their queries and solving their problems by taking a note of their complaints.

Let us see the multiple ways in which customers can reach out to the DCB Bank Customer Care for resolution of their problems and clearance of their queries.

DCB Customer Care Number

For a speedier resolution of problems and for adding an interpersonal element to the process, calling the customer care number is the first step in DCB Bank. Customers can call on the numbers to solve their queries:

02268997777

Customers living overseas have a separate number, which is:

+912261271000 (Charges may apply)

You must place the call from your registered mobile number and you can choose the language you want to communicate in. The customer care representative will take care of the issue and raise a ticket in your favour.

DCB Bank Customer Care Email Id

In case you prefer writing about your queries and complaints over an email, DCB Bank has got you covered in that area too. It has dedicated email ids for specific services which can be used by customers for solving their concerns.

The primary DCB Bank customer care email ID is:

customercare@dcbbank.com

For DCB Bank NRI Customers and Overseas Services, the email ID is:

nri@dcbbank.com

For DCB Bank Demat Account related services:

demat@dcbbank.com

For queries regarding DCB loan accounts:

loans@dcbbank.com

You can simply type your problems in detail and specify the service you are facing a problem in. You can expect the team to revert back to you as soon as possible within 24 hours.

DCB Bank Missed Call Banking

Keeping pace with modern technology, DCB bank has made it super easy for its customers to avail certain services at their fingertips with the help of missed call banking. Want to know how and for which services?

Points to remember:

• Customers are asked to dial the registered cell phone number while calling. You won’t be able to use the missed call banking service until that time.
• The balances for all of your accounts connected to the registered mobile phone will be sent to you by the bank.
• Only primary accounts will have their requests for cheque books handled. Customers can also phone the call centre at 0226899 7777 or 0406815 7777 to verify their primary accounts. By phoning the call centre, the client can also make a request to switch the primary account.
• If your mobile number is linked to more than one customer ID, DCB Bank will use the oldest customer ID to get the information.

DCB Bank Grievance Redressal

Customers of DCB Bank have the option to escalate the problem and write to the bank’s grievance redressal team if they are dissatisfied with the response they received or if they do not hear back from customer service within 10 days via phone, SMS banking, net banking, or mobile banking.

Please remember to include all relevant information, including your customer ID, account number, branch name, account title, preferred contact information, phone number, and email address.

DCB Bank Customer Care Number: FAQs