Thanks to UPI, customer can now make fund transfer in real-time using VPA and UPI PIN. In case you are in a situation where your payment has been stuck, you have made the payment but beneficiary hasn’t received it, then UPI Customer Care comes to rescue. Individuals can access the UPI customer care support through various channels in case they face issue or have query regarding UPI. You can contact via UPI customer care number, dedicated portal and other communication channels to resolve your query.
UPI Customer Care
You can get in touch with the dedicated UPI customer care team if you face any query, issue or want to complaint anything about UPI. You can connect with toll-free UPI customer care helpline number to get your queries resolved. Below given is the dedicated UPI customer care number to register complaints for UPI users.
1800-1201-740 (Toll-Free)
&
022-45414740
What does the BHIM UPI ‘Get in Touch’ service entail?
BHIM UPI’s ‘Get-in-Touch’ services offers users to file complaints related to UPI, provide feedbacks, raise issue and others. This service covers certain complaint areas as mentioned below-
- Transactions
- BHIM Cashback
- PIN
- Accounts
- Registration
- SMS
- Login and other issues.
How to register a UPI complaint?
Follow the below mentioned steps to register complaints related to UPI:
Step 1: Visit the UPI ‘Get in Touch’ official website.
Step 2: Here you will get three options- Complaints, Questions and Feedback.
Step 3: You can select ‘Complaints’ section to register.

Step 4: Click on the type of complaint you want to register.
Step 5: Each field needs to be filled correctly for each type of complaint.
Step 6: Enter the captcha code. Click ‘Submit’.
Step 7: After your complaint is processed, you will receive resolution on your email address.
UPI Customer Care Number : FAQs
Customers can call toll-free number 1800-1201-740, 022-45414740 to get your queries resolved related to UPI transaction.
Yes. It is available 24×7.
Yes. You can raise a complaint for failed transaction with UPI customer care.
Yes. UPI customer care team can help you in resetting UPI PIN.
Yes. You can report any fraud UPI transaction made through your account to the UPI customer care.
The full form of UPI is Unified Payment Interface.