Calling, sending an email, or completing the customer service contact form are all ways to get in touch with J&K Bank customer service. Customers can contact J&K customer service to have their questions about savings accounts, personal loans, house loans, fixed deposits, and other products answered, to provide feedback, or to file a complaint. For complete information on Jammu and Kashmir Bank customer service, continue reading.
JK Bank Customer Care Number
JK Bank has multiple dedicated customer care number for various of its service offerings to ensure provision of a specialised query resolution mechanism and better customer service. Below are the JK Bank Customer Care Numbers for the specific services that they may offer:
- For Toll Free JK Bank Customer Care Number: 1800 890 2122
- For Calls where Charges Are Applicable: 0194-2481999
- For ATM Helpdesk: +91 194 2713333
- For Credit and Debit Card related queries: 0194 2482463, 0194 2486424
- For inbound International Voice Services: +91 194 2713434, +91 194 2713435 & +91 194 2481936
- For NEFT Services: +91-194-2502674
- For Digital Transactions: 0194-2481970
Customers need to keep the details of their bank accounts ready with them in case they need to share it with the customer care representatives for better and quicker resolution of their queries.
JK Bank Customer Care E-Mail ID
In case customers do not get their problems or concerns resolved through call or if they are more comfortable in writing about their issues, JK Bank also offers a customer care email id for smoother resolution of your problems.
Customers can email the Jammu and Kashmir Bank customer service department at:
email@example.com (Customer Services)
firstname.lastname@example.org (ATM Helpdesk)
JK Bank Grievance Redressal
The bank’s Nodal Officer can be contacted if clients do not obtain an acceptable answer from Jammu and Kashmir Bank customer service at: Grievance Nodal Officer for Debit/Credit Cards:
Mr Towfeeq Ahmad
Phone: 0194 – 2502685
Digital and Alternate Channels, Corporate Headquarters, Jammu and Kashmir Bank
In case the customer is not satisfied with the response offered at Level 2, he can reach out to the bank’s Principal Nodal officer at:
Mr. Narjay Gupta
Contact No: 0194-2502648
Address: Office of the General Manager, Corporate Headquarters Srinagar
In case the customer is still not satisfied with the response provided by the Principal Nodal Officer, he can reach out to the centralised Banking Ombudsman.
JK Bank Customer Care: FAQs
Customers may call the toll-free number 1800 890 2122 to get in touch with Jammu and Kashmir Bank customer service.
The contact numbers for Jammu and Kashmir Bank’s personal loans are 1800 890 2122 (Toll free) and 0194-2481999 (Chargeable), respectively.
Access to Jammu and Kashmir Bank customer care services is available to all kinds of account holders, including those with savings accounts, fixed deposits, loans, etc.
Customers can phone the Jammu and Kashmir Bank customer service hotline, send an email, complete the contact form, or go to the closest bank branch to report a fraudulent transaction in their savings account.
The following numbers can be used to report the loss of a J&K Bank credit card or debit card and to temporarily or permanently hotlist it: 0194 – 2482463, 2486424. To prevent any fraudulent transactions, it is advised to get the ATM card stopped as soon as you learn that it has been misplaced.
For ATM related queries, you can call at +91 194 2713333.