PayTM has a strong market reputation and is used by customers daily for their transaction needs. Many a times, customers face difficulties in the transactions they make in terms of processing failure or other similar issues. If you’re facing such issues, then PayTM has a strong query resolution process. You can simply contact their customer service hotline and share your queries with the customer service representative in an easy manner.
PayTM Helpline Number
For any questions or issues regarding your UPI transaction, you can call the:
BHIM toll-free number
18001201740
Or
022- 45414740
(the hotline number)
It is one of the quickest ways to resolve any issues faced by the PayTM customers and is available round the clock 24*7 to provide super-fast assistance. Customers can also choose their language of comfort and convenience while talking to the representatives. It is also the PayTM Toll Free Number. It can also be used to raise complaints as a “PayTM Complaint Number” and help in efficient query resolution.
PayTM Customer Care
The company’s customer support team is committed to resolving any issues users may encounter and is ready to help them in both English and local languages. When submitting issues, it’s critical to provide all pertinent details in order to guarantee a timely resolution. PayTM has a number of options to get in touch with customer care, including a helpline that is staffed around-the-clock. Users can reach out to the customer care staff at any time, but they are only permitted to do so between the hours of 10 AM and 8 PM. This enables a quicker and more effective settlement procedure.
Different Ways to Contact PayTM Helpline
If customers face problems specific to services like PayTM Postpaid, PayTM Payments Bank and PayTM Business etc., then PayTM has unified its customer query resolution process making a one-stop solution-for-all system. There are multiple ways in which you can seek help. They are:
PayTM App
Customers can simply open their app on their mobile devices and move to the “Help and Support” Section to find all the necessary methods of support such as “Chat, Email, Phone Numbers and FAQs”
PayTM Customer Care Number
Customers can call on the PayTM main helpline numbers (18001201740 and 022- 45414740) with their specific issues regarding the specific services that they avail and resolve their crisis through the same. It functions as a PayTM Postpaid Customer Care Number, PayTM Business Customer Care Number, etc.
PayTM Fastag Customer Care Number
If you need to check your PayTM Fastag wallet balance, there is no need to go anywhere else. Just call on 1800-120-4210 which is the PayTM Fastag customer care number. Now, type your mobile number which is registered and linked to your Fastag account. Next, enter your vehicle number or Tag ID. Follow the steps a you hear on the IVR and you’ll know your balance instantly. This number can be used to resolve any other queries related to your PayTM Fastag wallet.
PayTM Website
Customers can go to the following webpage to find all information regarding query resolution of PayTM and select the service in which they are facing an issue:
https://PayTM.com/care/customer-care
In these ways customers can approach PayTM to solve their issues:
How to contact PayTM Customer Care via PayTM App:
STEP 1: Download the PayTM app, register on it and launch the app.
STEP 2: From the drop-down menu in the top left corner, select the “Help and Support” option.
STEP 3: Multiple services of PayTM will be listed on the screen. Select the service you want assistance with.
STEP 4: You can have a chat with the customer care representative and if that doesn’t solve the issue you can opt for a call.
PayTM Customer Care Number: FAQS
PayTM has a primary customer acre number to resolve all issues faced by its customers in many of its verticals. The number is: 022- 45414740
You can access the “Help and Support” section through your app, you can chat with a customer support representation through raising tickets, you can also call the helpline number, email or write to PayTM grievance officers for support. Other than that you can also visit PayTM website to raise the tickets.
Yes. PayTM is a unified platform offering its services throughout India and therefore you can choose the language you are most comfortable with while talking to the customer care representatives.
No. It is a toll free number and therefore the customer has to bear no expenses while making the call. It is absolutely free.
PayTM has a dedicated customer support team which has a quick turnaround time, therefore you can expect quick resolution over call or within 24 hours. For specific queries that require specific solutions, you may have to follow up and be patient with the process.
