The bank offers business banking services, personal banking services, and banking services for rural or agricultural areas. Through SMS banking, mobile banking, and online banking, you may simply complete your transactions and operations with this bank. You can select from a variety of products or services provided by the bank, including personal loans, savings account, mortgages, auto loans, current accounts, student loans, festival loans, and loans secured by deposits.
Let’s find out how well the bank handles its customer’s issues and complaints.
Customer Care Number of Nainital Bank
Every day, Nainital Bank strives to provide each of its clients with top-notch service. For various purposes, the bank has several phone numbers. You can dial any of these numbers based on your unique needs. You can contact the bank for complete clarification if you have any questions regarding your banking transactions. You can question a bank customer service agent about your balance, account information, any dubious transactions, or any other problems.
You may easily voice your concern or request information about your Nainital Bank Account by calling these numbers or sending a fax to them:
Head office: Phone: 05942-239280
Nainital Business Centre: Phone: 120-2401083
HO Department: Phone: 120-2401083
Regional Office (Haldwani Region): Phone: 05946-250321
Regional Office (Delhi or NCR): Phone: 120-2401083
Regional Office (Dehradun Region): Phone: 0135-2761802
For ATM related grievance: 1800 180 4031 (24*7 Support)
For Queries/Suggestions/Feedback/ Grievance other than ATM (10 AM to 6 PM): +91-8069840140 (This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays)
Nainital Bank Grievance Redressal
Level 1
Customers who are unhappy with the bank’s services can write to the branch manager, including their name, account number, and the specifics of their complaint in the writing.
Level 2
A consumer may escalate a complaint to the Nodal Officer in the subsequent regional office if it is not resolved to their satisfaction at the branch level.
Dehradun:
The Regional Head, The Nainital Bank Ltd.,
Regional Office, Dehradun, First Floor, Commercial Complex – 49
Indira Nagar, Vasant Vihar, Dehradun, Uttarakhand – 248 001
Landline: 0135-2761802
Email: complaints@nainitalbank.co.in
Haldwani:
The Regional Head, The Nainital Bank Limited,
Regional Office – Haldwani, Opposite Sessions Court,
Nainital Road, Haldwani – 263139
Landline: 05946-351021
Email: complaints@nainitalbank.co.in
Delhi:
The Regional Head, The Nainital Bank Ltd,
Regional Office, 04th Floor, C- 20/1A/7, UPRNN Building,
Sector-62 Noida, Dist: Gautam Budh Nagar, Uttar Pradesh – 201307
Landline: 0120-2401082
Email: complaints@nainitalbank.co.in
Level 3
The bank’s Principal Nodal Officer may be contacted if a client is dissatisfied with the resolution of their complaint that was provided by the appropriate Regional Nodal Head.
Sh. Rahul Pradhan,
Associate Vice President
The Nainital Bank Ltd., Head Office,
Seven Oaks, Mallital,
Nainital – 263001
Tel: 05942-236335
Email: complaints@nainitalbank.co.in
Nainital Bank has also appointed an Internal Ombudsman as per RBI guidelines for redressal of customer complaints/grievances:
Sh. Bhuwan Chandra
The Nainital Bank Limited,
Regional Office, Opposite Sessions Court,
Nainital Road,Haldwani,
Nainital, Uttarakhand-263139
Nainital Bank Customer Care Number – FAQs
The customer care number for ATM Cards is 1800 180 4031 (24*7 Support).
The customer care number for any other issues is: +91-8069840140
The customer care number for ATM Card is open round the clock but the other number has a specified time frame of 10AM to 6PM. This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays.
Yes. You can choose an option from the given choices when you place a call.
